Straight answers

No. Fast Start is a one-time setup fee. The care plans ($99, $149, or $399 a month) are optional, and you can skip them entirely. The only monthly cost you’re likely to have is the AI seat itself, which you pay to the software company, not to me.

That depends on the tool and how many people use it. The Stack Finder shows a typical seat-cost range for your result, and every setup page lists the vendor prices I’ve checked. Some setups (Gemini on an existing Google Workspace plan, for example) add nothing new. Vendors set and change their own prices, so check before you buy.

Then you shouldn’t pay for it. It has to be working before we finish, or you don’t pay. You get 7 days of fixes (14 for Crew). And if your assistant isn’t saving you at least two hours a week by day 30, I do a free tune-up. If it still isn’t, I refund the setup fee. Seats you bought from a vendor are between you and them, but you own the account and can cancel it yourself.

I set things up on business-tier plans where the vendor offers them, turn on the privacy and approval settings, and keep the assistant’s access to what it actually needs. I never take your passwords: you sign in and press every button. Drafts-first is the default, so nothing goes to a customer without a person approving it. Read the full Safety & Trust Rules.

Yes. I work with businesses across the US over video, and in person around Wichita. The setup is the same either way. You still drive the keyboard and do the sign-ins.

Take the Stack Finder. Eight quick questions, about two minutes, no email needed. It weighs what you already pay for and where your email lives. If you already run on Microsoft 365 or Google Workspace, the answer is often to set up what you already own.

No. You buy seats directly from the vendor, in your own name, and I don’t mark them up or take a commission. That’s why the quiz can be honest about which tool fits.

Your laptop, your phone (for two-factor codes), admin access to your email (you’ll sign in yourself), a card for any new vendor seats, and a short list of the three tasks you most want off your plate. I’ll send a checklist after you book.

About two hours for a Fast Start, a bit longer for a Crew or Hybrid. You leave with it running a real job, not a to-do list.

Not in anything I set up. The assistant drafts; a person approves anything that leaves the building and anything that moves money. You can loosen that later if you want, but drafts-first is the starting point.

These tools change often. Inside your fix window, I fix it. After that, the Keep-It-Running plan ($99/mo) covers vendor-change fixes, or you can book an AI Rescue hour ($149) when you need one.

Yes. That’s the AI Rescue hour: $149 to fix a broken connector, a Copilot nobody uses, or a setup that never quite worked. If you book a Fast Start within 30 days, the $149 is credited toward it.

Yes, for front-office work that doesn’t involve patient health information, like scheduling messages, internal checklists, and marketing drafts. I don’t set up workflows that touch patient records unless you’re on a plan the vendor offers for that, and even then, that’s your compliance call.

Me, Michael Agnew. Foundation Forge Systems is a small Wichita technology consulting and integration company. You won’t be handed off. More about me.